AMCIS 2004

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10th Americas Conference on Information Systems

August 6-8, 2004, New York, NY, USA


This mini track builds on the success of the preceding AMCIS mini tracks on Virtual Communities. During the last three years we have been gathering a community of researchers who are interested in the field of Virtual Communities and related issues. Information on prior years’ minitracks is available below on this site.

Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. We are looking at interaction patterns, transaction processes, management, business models, and connected information systems and services. With the help of Internet platforms the community members interact and contribute value in the form of content, reviews, and recommendations. Related issues are trust, reputation, economic infrastructure, virtual communities as business models, network effects, reduction of complexity, and implications for transaction costs. Well-organized communities may even exercise political power in the "real world". Also of interest are the evolving mobile and peer-to-peer communities. We called for papers which focus on social as well as business communities.

Possible Topics

Possible topics included the following:

  • Social, political and economic impact of Virtual Communities
  • Community models and their platforms, services, and interactions
  • Management and organizational behavior of communities
  • Community-related business models
  • Transaction-oriented Virtual Communities
  • Customer collaboration
  • Peer-to-peer and mobile architectures for Virtual Communities
  • Case studies and empirical studies
  • Best practices and lessons learned

AMCIS 2004 Papers

  • Online Lurkers Tell Why (Dorine Andrews, University of Baltimore, Blair Nonnecke, University of Guelph, Jenny Preece, University of Maryland, Baltimore County and Russell Voutour, University of Guelph)
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