From Virtual Communities
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7th Americas Conference on Information Systems
August 3-5, 2001, Boston, MA, USA
This minitrack was about Virtual Communities. We were looking at community-based business models and the role of information and communication technology for those communities. Virtual communities have different shapings. They are being discussed as a social phenomenon, as learning and working environments, and as a valid business model. Today, a variety of communities are being well-established. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. We were looking at their socio-economic business models. Issues are the design, management of business models, and connected information systems and services. The community members interact and, often, contribute value in form of contents, reviews, recommendations. Other interesting issues are trust, network effects, reduction of complexity and transaction costs. Well-organized communities may even exercise political power in the "real world" e.g., in campaigns. Besides, social relations within virtual communities may either complement or erode the social relations of "offline" communities.
Information and communication technology facilitates new services to foster the shaping of Virtual Communities. Examples are file sharing, recommendation services, power shopping and gaming. In this context, technology has economic political and social impact.
We called for papers that address Virtual communities, the interaction design within and among communities and the social, political and economic impact of communities.
Possible topics included:
- Models of communities and their platforms, services, and interactions
- Community-related business models
- The shaping of virtual communities in E-Commerce environments
- Social, economic and political issues of communities
- Management and organizational behavior of communities
- Case studies, empirical studies, simulation
- Best practices and lessons learned
AMCIS 2001 Papers
- Building Trust and Reputation in Communities and Virtual Enterprises (Renate Eisentraut, Michael Koch, and Kathrin Möslein, Technische Universität München)
- The Marketing Scale Effectiveness of Virtual Communities (Jacques Bughin and Michael Zeisser, McKinsey & Company)
- Growing Out of Its Skin: Principles of the Evolution and Extension of the Internet Chess Club, 1995 to Present (Mark Ginsburg, University of Arizona)
- Why Lurkers Lurk (Blair Nonnecke, Maptuit Corporation; Jenny Preece, University of Maryland, Baltimore County)
- Considerations in the Development of Commercially Based Online Communities (Dorine Andrews, Georgetown University)
- Digital Rights Management for Music Filesharing Communities (Willms Buhse, AIB TU Munich and Bertelsmann Digital World Services)
- Potentials of Corporate Communication in New Media: The Example of a Financial Community (Victor Porak, University St. Gallen)
- Virtual Communities as a Communication Instrument for Infomediaries: Typologies and Properties (Thomas Schoberth and Armin Heinzl, Universität Bayreuth)