From Virtual Communities
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37th Annual Hawaii International Conference on System Sciences
January 5-8, 2004, Hilton Waikoloa Village, Island of Hawaii
Abstract - Minitrack "Online Communities in the Digital Economy"
Some years ago, Online Communities were considered one of the most promising innovations resulting from the Internet revolution. Community building and community development were proclaimed to be a key success factor for the digital enterprise. As a result, Internet ventures tried to artificially build and foster Online Communities in different forms – as part of online shops, portal sites or B2B platforms, or as design, relationship or gaming communities. At the same time research was mainly related to topics as for example how to build a community and how to gain critical mass and market shares as soon as possible.
Today, findings show that in many cases Online Communities did not meet the expectations of their operators. Only a few Online Communities are financially sustainable, many disappeared and in many cases companies could not get the promised gains out of their online ventures. Consequently, the most important research questions concerning Online Communities are related to the investigation of factors for success or failure (financially as well as socially) by means of longitudinal studies. A related and lately emerging research area considers new forms of Online Communities – the so called Mobile Communities.
This minitrack comprises a series of papers that study success and failure of Online Communities and their respective business models. The papers provide longitudinal studies, discussion of social aspects, case studies, and address critical aspects of community building.
Possible Topics - Minitrack "Online Communities in the Digital Economy"
In 2004, we called for papers that address communities as a social phenomenon, the design of platforms and services, and community-related business models as critical success factors in the digital economy. Possible topics included, but were not limited to:
- Communities as sociological phenomenon in the digital economy
- Community-related business models, best practices and lessons learned
- Business Communities
- Personalization and use of customer profiles
- Case studies and topologies of Online Communities
- M-Communities and hybrid communities
- Design principles for community platforms: Coordination, trust, normative values, design patterns and methods, implementations, architectures and components, personalization and avatars
- Formal or semi-formal models of communities and their platforms: Conceptual frameworks, Organizational models, Cognitive models, Multi-agent systems, Formalizations, as, e.g., logical models
HICSS 2004 Papers - Minitrack "Online Communities in the Digital Economy"
- Online Communities in the Digital Economy: Minitrack Introduction (Jenny Preece, University of Maryland at Baltimore County, Petra Schubert, University of Applied Sciences Basel, Yao-Hua Tan, Free University Amsterdam)
- Success Factors of Virtual Communities from the Perspective of Members and Operators: An Empirical Study (Jan Marco Leimeister, Hohenheim University, Pascal Sidiras, Hohenheim University, Helmut Krcmar, Technical University of Munich)
- Recognition and Participation in a Virtual Community (Calvin M. L. Chan, National University of Singapore, Mamata Bhandar, National University of Singapore, Lih-Bin Oh, National University of Singapore, Hock-Chuan Chan, National University of Singapore)
- Patients Creating Self-Help on the Internet — Lessons for Future Design of Internet Based Healthcare Resources (Ulrika Josefsson, Göteborg University)
- What Lurkers and Posters Think of Each Other (Blair Nonnecke, University of Guelph, Jenny Preece, University of Maryland at Baltimore County, Dorine Andrews, University of Baltimore)
- Information Dynamics and Discourse in a Distributed Professional Community (Andrew Cox, Loughborough University, Anne Morris, Loughborough University)
- Community Based Innovation — A Method to Utilize the Innovative Potential of Online Communities (Johann Fuller, University of Innsbruck, Michael Bartl, Otto Beisheim Graduate School of Management (WHU), Holger Ernst, Otto Beisheim Graduate School of Management (WHU), Hans Muhlbacher, University of Innsbruck)
- Virtual Communities for Software Maintenance (Helena Holmstrom, Viktoria Institute)
- A Framework for Virtual Community Business Success: The Case of the Internet Chess Club (Mark Ginsburg, University of Arizona, Suzanne Weisband, University of Arizona)
- Using Means-End Chains to Build Mobile Brand Communities (Mark Heitmann, University of St. Gallen, Catja Prykop, University of St. Gallen, Peter Aschmoneit, University of St. Gallen)
- Web Service Selection in Virtual Communities (Aldo de Moor, Tilburg University, Willem-Jan van den Heuvel, Tilburg University)